Shipping policy

We currently ship printed books and other eligible physical products within the United States. Shipping options and costs are calculated at checkout based on your order and delivery address.

Standard orders are typically processed within 3–5 business days. Delivery times vary depending on the shipping method selected and the carrier.

Expedited shipping may be available at checkout. Expedited orders are prioritized for processing, but delivery dates are not guaranteed.

We’ll send tracking information when your order ships. If your package is delayed, damaged, or appears to be lost, please contact us at reception@coucoufrenchclasses.com and we’ll help review the next steps.

For information about returns, damaged items, or incorrect orders, please see our Refund Policy.