Terms and Conditions

Terms of Use and Disclaimer

*** Class transfer or cancellation/refund requests must be made at least 7 days prior to your class start date. After this date, refunds cannot be given under any circumstance and we can’t allow you to transfer your tuition to a different class. The only exception is for incorrect level placement and your professor’s approval after the first class or two is required in this situation.

*** Under no circumstance can group class credit be used towards private lessons.

*** For private lessons, your teacher must be notified at least 24 hours in advance of any schedule change or class cancellation you wish to make. Otherwise, you will be charged for the class or the class will be deducted from your package.

*** In the event of low enrollment for a group class (i.e. 4 people or less in a 10-people class), we reserve the right to reschedule the class to a later start date, combine two groups, or shorten the duration of the class as we see fit. In this case, students will have the option to transfer their credit to a different class, or to get a refund if the new dates do not fit their schedule.

*** We reserve the right to refuse service to anyone who is disruptive, or who causes any kind of safety concern to our students or staff.

In this document, the “Website” means the Coucou Brooklyn website at www.coucoubrooklyn.com. “Coucou Brooklyn” means the Coucou Brooklyn, French language school.

1. Access agreement between users of the Website and Coucou Brooklyn

The Website is offered as a free service to you, the user. By using the Website you agree to these terms of use. If you do not agree to these terms, do not use this Website.

The information provided on the Website has been provided in English, which is the home language of the Website.

2. Operator details

The Website is operated by Coucou Brooklyn, French language school (called Coucou Brooklyn in this agreement), who are situated at 38 Marcy Avenue, Brooklyn NY 11211. Coucou Brooklyn can be contacted by post to 38 Marcy Avenue, Brooklyn NY 11211. You can reach us by telephone at +1 347-529-6168.

3. Intellectual Property Rights

All of the Website logos are the property of Coucou Brooklyn (unless otherwise stated) and unauthorized use is strictly prohibited. Other product and company names mentioned on the Website or other websites or services accessed through the Website may be the trademarks of their respective owners. Unless otherwise stated, all contents of the Website including this access agreement are copyright Coucou Brooklyn, are protected by database rights and may also be protected by other means.

Copyright and other intellectual property rights in these web pages belongs to Coucou Brooklyn unless otherwise indicated. Unless otherwise stated, information on this website may be freely downloaded and printed out without restriction for private research and other non-commercial purposes, and may be quoted to a reasonable extent in other works provided the source of the quotation is fully acknowledged. Any other use of content from this website (including repackaging, distribution, issuing copies to the public, communication to the public, performance, adaptation, sale, rental or lending of content) without the prior written permission of Coucou Brooklyn is expressly prohibited.

4. Data protection

By giving any personal details via this Website you are deemed to consent to use of such details you give for Coucou Brooklyn’s purposes in accordance with the website’s Privacy Policy.

5. Download times

To make the site as user friendly as possible we may from time to time use software other than standard HTML web pages. This may mean that you will need to download additional software onto your machine (such as Flash or Adobe Acrobat). Without limitation to the rest of this agreement you understand that:

  1. while Coucou Brooklyn makes every practical effort to make its site accessible to all some software may not be compatible with other access technology;
  2. in some cases it may be more beneficial to you to access this type of information by another means, such as by telephoning the relevant department of Coucou Brooklyn or visiting or contacting them for a prospectus.

Use of any software available for downloading from the Website is governed by the terms of any applicable licence accompanying or included with the software.

6. Limitation on types of use

You may not use the Website for anything other than the purposes outlined in this access agreement and you may not use spiders or other robotic software tools to gather information from the Website or use any applications which could lead to harm to the Website. You may not use or link to the Website in a manner which suggests an association with the Website or Coucou Brooklyn without Coucou Brooklyn’s prior written consent.

7. Liability disclaimer

Please read carefully as this clause limits your ability to claim damages.

The main purpose of the Website is to provide information to users in relation to the educational services Coucou Brooklyn provide.

Coucou Brooklyn makes every effort to check the accuracy of information published on the Website. You should note however that Coucou Brooklyn does not give any warranty that any information will be accurate or up-to-date and the user acknowledges that the information and services offered on the Website is offered on an “as is” basis. In particular, and without limitation to the rest of this agreement, Coucou Brooklyn is not able to guarantee that its service will continue or be accurate during time of server failure.

Information contained in, or accessible via, the Website changes on a regular basis. Coucou Brooklyn may make improvements or alterations to the Website at any time and without notice. Coucou Brooklyn is not responsible in any way whatsoever for the content of any site accessed using the Website, nor can it warrant that use of the Website will be free from virus contamination and you should take adequate steps to ensure that you virus check regularly when using the Website on any device.

Coucou Brooklyn makes no representations about the suitability of the information and services contained on, or accessed via, the Website for any purpose. All warranties, terms and conditions with regard to this information and services, including all warranties, terms and conditions, implied by statute, collaterally or otherwise, of satisfactory quality, fitness for a particular purpose, title, and non-infringement are excluded to the fullest extent permitted by law.

Coucou Brooklyn shall not in any event be liable for any damages (whether indirect, incidental, special, consequential or otherwise) arising out of, or in any way connected with, the use of the Website, or with any delayed access to, or inability to use the Website, or for any information and services obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, strict liability or otherwise, even if Coucou Brooklyn has been advised of the possibility of damages. This does not affect the statutory rights of any person dealing as a consumer nor shall anything in these terms and conditions exclude or limit liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

7.1. Liability – Study programmes, facilities and support

Coucou Brooklyn makes all reasonable efforts to deliver the programmes of study and research opportunities and related services and facilities in the way described on this website. It will provide students with the tuition and learning support and other services and facilities it describes with reasonable care and skill.

However, Coucou Brooklyn shall be entitled if it reasonably considers it to be necessary (including in order to manage its resources and pursue its policy of continuous improvement appropriately):

  • To alter the timetable, location, number of classes and method of delivery of programmes of study, provided such alterations are reasonable.
  • To make reasonable variations to the content and syllabus of programmes of study (including in relation to placements).
  • To suspend or discontinue programmes of study (for example, because a key member of staff is unwell or leaves Coucou Brooklyn).
  • To make changes to its statutes, ordinances, regulations, policies and procedures which the school reasonably considers necessary (for example, in the light of changes in the law or the requirements of the Coucou Brooklyn’s regulators). Such changes if significant will normally come into force at the beginning of a course, and if fundamental to the programme will normally come into force with effect from the next cohort of students.
  • Not to provide programmes of study or to combine them with others if the school reasonably considers this to be necessary (for example, because too few students apply to join the programme for it to be viable).

In the unlikely event that Coucou Brooklyn discontinues or does not provide a programme of study or changes it significantly before it begins:

  • Coucou Brooklyn will tell relevant individuals at the earliest possible opportunity.
  • An individual will be entitled to withdraw his or her application by telling Coucou Brooklyn in writing within a reasonable time of being informed of the change.
  • Coucou Brooklyn will make an appropriate refund of tuition fees and deposits paid.

Coucou Brooklyn will make available to students such learning support and other services and facilities as it considers appropriate, but may vary what it provides from time to time.

Upon acceptance by an applicant of an offer of a place at Coucou Brooklyn, the relationship between the applicant and Coucou Brooklyn becomes contractual. In entering into that contract, neither the student nor Coucou Brooklyn intends that any of the terms of the contract will be enforceable.

8. Links to third-party sites

The Website may contain hyperlinks to websites operated by parties other than Coucou Brooklyn. These hyperlinks are provided for reference only. Coucou Brooklyn does not control these websites and is not responsible for their contents.

A reference or link on this site to any persons, products, websites or services does not constitute or imply their endorsements, recommendation or favouring by Coucou Brooklyn.

Coucou Brooklyn reserves the right to remove any hyperlink at any time and without notice and shall not be obliged to give a reason for doing so. If you become concerned about the content of a site linked to or from the site (or anything on the site), please inform Coucou Brooklyn immediately via e-mail to coucou@coucoubrooklyn.com. If your complaint is about unsuitable content you may also consider reporting the matter to the Internet Watch Foundation who can be contacted via their website at www.iwf.org.uk.

9. Messages from Coucou Brooklyn

Any e-mail or other form of communication between representatives of Coucou Brooklyn and other parties will be deemed covered by the terms of this agreement.

10. No unlawful or prohibited use

As a condition of your use of this website, you warrant to Coucou Brooklyn that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

11. Other general terms

Each and every provision of this agreement is separate and severable. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set out above, then the validity and enforceability of the remainder of the terms and conditions shall not be affected.

This agreement and the Privacy Policy constitute the entire agreement between you and Coucou Brooklyn with respect to the Website and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Coucou Brooklyn with respect to the Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You will be responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the Website.

12. Variation of these terms and conditions

Coucou Brooklyn reserves the right to change the terms, conditions, and notices under which the Website is offered. We will do this by altering the access agreement on the Website and this alteration will then be of immediate effect. For this reason you should regularly visit the access agreement on the Website as the current version will be binding on you.